Last updated: April 2025 Business: Ezibin Pty Ltd | ABN :79 600 178 578
This Privacy Policy is prepared in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). It explains how Ezibin collects, uses, discloses, and protects your personal information. By using our website or services, you agree to the practices described in this Policy.
1. About Us
Ezibin Pty Ltd (“Ezibin”, “we”, “us”, “our”) operates the website at https://www.ezibin.com.au. We are an Australian business subject to the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Contact: Phone: (02) 4754 4740 Email: info@ezibin.com.au Website: https://www.ezibin.com.au
2. Personal Information We Collect
We collect personal information in the ordinary course of providing our services and operating our website. The types of information we may collect include:
- Your name, email address, phone number, and postal address when you contact us or register an account.
- Comments, enquiries, and other content you submit through our website.
- Your IP address and browser user agent string, collected automatically for spam detection and security purposes.
- Technical information such as cookies, session data, and website usage analytics.
- Images or media you voluntarily upload to our website.
We only collect personal information that is reasonably necessary for our functions and activities.
3. Website Comments
When you leave a comment on our website, we collect the data shown in the comment form, along with your IP address and browser user agent string to assist with spam detection.
An anonymised string (hash) derived from your email address may be shared with the Gravatar service to determine whether you use it. The Gravatar service privacy policy is available at: https://automattic.com/privacy/. Once your comment is approved, your profile picture (if linked to Gravatar) may be publicly visible alongside your comment.
4. Images and Media Uploads
If you upload images to our website, you should avoid uploading images that contain embedded location data (EXIF GPS data). Other visitors to our website may be able to download and extract any location data embedded in images published on our site. We recommend removing such metadata before uploading.
5. Cookies
Our website uses cookies — small text files stored on your device — to improve your experience. We use cookies in the following circumstances:
- Comment convenience: If you leave a comment, you may opt in to saving your name, email address and website in cookies for one year, so you do not need to re-enter your details on future visits.
- Browser capability detection: When you visit our login page, a temporary cookie is set to determine whether your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.
- Login sessions: When you log in, cookies save your login information and display preferences. Login cookies persist for two days; screen-option cookies persist for one year. Selecting “Remember Me” extends login persistence to two weeks. Logging out removes login cookies.
- Article editing: If you edit or publish an article, a cookie is saved containing the post ID. This contains no personal data and expires after one day.
You may control cookie settings through your browser. Disabling cookies may affect the functionality of parts of our website.
6. Embedded Content from Other Websites
Pages on this website may include embedded content such as videos, images, or articles from third-party websites. Embedded content behaves in the same way as if you had visited the third-party website directly.
These third-party websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with that embedded content — including if you are logged in to those platforms. We encourage you to review the privacy policies of any third-party services whose content appears on our site.
7. How We Use Your Personal Information
We use personal information for purposes including:
- Providing and improving our products, services, and website.
- Responding to enquiries and communicating with you.
- Processing transactions and managing accounts.
- Detecting and preventing fraud, spam, and security threats.
- Complying with our legal obligations.
- Marketing our products and services, only with your consent where required.
We will not use your personal information for a secondary purpose unless that purpose is directly related to the primary purpose of collection, you have consented, or we are otherwise permitted by law.
8. Disclosure of Personal Information
We do not sell, rent, or trade your personal information. We may disclose personal information to:
- Service providers who assist us in operating our website or conducting our business, such as hosting, spam detection, and analytics providers, subject to confidentiality obligations.
- Gravatar (Automattic Inc.) — a hashed version of your email to check for a profile picture if you leave a comment.
- Automated spam detection services — visitor comments may be checked through an automated spam detection service.
- Password reset processes — if you request a password reset, your IP address may be included in the reset email for security verification.
- Legal authorities — where required or authorised by law, including to law enforcement or regulatory authorities.
9. Overseas Disclosure
Some third-party service providers we use, such as Gravatar / Automattic Inc., are based overseas. Where we disclose personal information to overseas recipients, we take reasonable steps to ensure those recipients handle your information in accordance with the Australian Privacy Principles. By using our website, you acknowledge that overseas disclosure may occur.
10. How Long We Retain Your Data
We retain personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
- Comments: Comments and associated metadata are retained indefinitely to allow recognition and automatic approval of follow-up comments.
- User accounts: Personal information in user profiles is retained for the life of the account. Users may request deletion at any time.
- Legal obligations: Certain records may be retained longer where required for administrative, legal, or security purposes.
11. Your Rights Under the Australian Privacy Principles
You have the following rights regarding your personal information held by Ezibin:
- Access — request a copy of the personal information we hold about you.
- Correction — request correction of inaccurate, incomplete, or out-of-date information.
- Deletion — request erasure of your personal data, except where we are legally required to retain it.
- Data export — request an exported file of your personal data if you have an account or have left comments.
- Opt-out of marketing — withdraw consent for direct marketing communications at any time.
- Complaint — lodge a complaint with us or with the Office of the Australian Information Commissioner (OAIC).
Registered users can view, edit, or delete their personal profile information at any time, except that usernames cannot be changed. To exercise any of the above rights, please contact us using the details in Section 13.
12. Security of Your Information
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification, or disclosure. These measures include technical safeguards such as secure servers and SSL encryption, as well as organisational controls.
No data transmission over the internet is completely secure. You transmit personal information to us at your own risk. Please notify us immediately if you become aware of any security breach.
13. Contact Us and Complaints
If you have any questions about this Privacy Policy, wish to exercise your rights, or wish to make a complaint about how we have handled your personal information, please contact us:
Ezibin Pty Ltd — Privacy Officer Phone: (02) 4754 4740 Email: info@ezibin.com.au Website: https://www.ezibin.com.au
We will respond to your complaint within a reasonable time, usually within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised date. We encourage you to review this page periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.